We're looking for a IT Support Engineer to Join the team.

We're looking for IT support engineer to Join the team.

Who we need

We're looking for a dynamic and enthusiastic IT support engineer who have prior experience in IT administration to join our team and contribute to the expansion of our security services.

Job Title: IT support Engineer
Job Location: Hyderabad, India
Education Qualification:
Bachelor’s degree in computer science, Information Technology, or related field

Compensation: Competitive Pay
Desired Experience:
  • 2-4 years of experience in IT support roles
  • Experience with Active Directory, G Suite, Office 365, antivirus software, and FortiGate UTM preferred
  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Google Workspace, Certification, and Fortinet Network Security Expert (NSE)

Job Description:
As a Senior IT Support Engineer, you will be responsible for providing comprehensive IT support, managing and maintaining Active Directory services, administering G Suite and Office 365 environments, monitoring and managing antivirus software, configuring and troubleshooting FortiGate UTM, conducting regular maintenance tasks, collaborating with vendors and service providers, documenting IT procedures, and providing training and support to end-users.
Key Responsibilities:

  • Provide comprehensive IT support
  • Coordinate and prioritize end-user support requests
  • Manage and maintain Active Directory services
  • Administer G Suite and Office 365 environments
  • Monitor and manage antivirus software
  • Configure, monitor, and troubleshoot FortiGate UTM
  • Assist users with technical issues
  • Conduct regular maintenance tasks
  • Collaborate with vendors and service providers
  • Document IT procedures
  • Provide training and support to end-users
Employment Type:
Fulltime (1 Year Rolling contract)

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